UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
As a premier provider of business process outsourcing (BPO) services,Aditya Birla Minacs has been helping Fortune 1000 and other leading U.S. companies for over 25 years. We focus on helping organizations in the Automotive, Financial Services, Technology, Telecommunications, and E-services industries drive greater brand awareness and customer loyalty.

Our 33 global operation centers, which span North America, Asia Pacific, and Europe provide services in 28 languages. They have also been certified to the highest level of quality operations (COPC & ISO). These certifications not only improve customer experience through best-in-class practices but also maximize cost efficiencies. A Minacs solution increases overall shareholder value and top-line revenue through process optimization and re-engineering.

SKILLS
One of the things that makes Minacs stand out from other BPO companies is our distinctive offering. Much more than a traditional BPO, we offer a wide range of services focused on three core areas of capability:

Contact Centers. From multimedia production facilities spread across North America, Europe and Asia, we provide a wide range of relationship management services, including sales, customer service, technical support and retention. We deliver these across multiple delivery channels, including voice, Web chat, e-mail and other self-service options.
Knowledge Process Outsourcing. The new frontier in BPO, KPO moves outsourcing up the corporate value chain, enabling creative and cost-effective solutions for high-value, knowledge-intensive, non-core business processes.
Integrated Marketing Services. Creative services, direct marketing, Web marketing, research, data management. Whatever your need, our full-service marketing agency can create demand for and drive business to your sales, customer service, back office administration and channel support operations.

LOCATION United States - Farmington Hills, Michigan EMPLOYEES 5000+ YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.