UNITED STATES OUTSOURCING COMPANY
Aheads e-solution
24x7 Voice [Inbound & Outbound], Non Voice Support [E-mail & Chat] services
DESCRIPTION
Aheads e-solution is a leading U.S based global provider in Call Center Operation Service. We handle 24x7x365 day’s all type of Voice [Inbound & Outbound] and Non Voice Support [E-mail & Chat] services -----
Our Tech-99.99% up time across all connectivity and redundancy available across all networks-
DELL servers, Aspect Unified IP Dialers with Call Monitoring Servers, Cisco switches, with International Private Leased Circuits (IPLC) from SingTel.
All seats are networked with both data and voice capabilities and are available on a 24/7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience.
Aheads delivery model not only reduces client operational costs by 30-40%, but also adheres to stringent quality standards- For all Business Quote mailto: jerrin@aheadsesolution.com
SKILLS
--Aheads e-solution 24x7Tech Support Contact Center [www.aheadsesolution.com]--
---Inbound Services 24x7---
Customer Care, Sales & Order Fulfillment, Bill Collections, 3rd Party Verification, Toll Free Support, Tech Support, Troubling Shooting Product & Services, Up selling / Cross selling, Application & Claims Processing
---Tech Support Services 24x7---
Level I, II, III hardware and software product support for Desktop, Server & peripherals, Storage for Remote Hardware, Network Application Services Maintenance, Knowledge Management for IT Helpdesk.
---E-mail / Chat Support Services 24x7---
--Outbound Services--
Tele Marketing, Credit Verification, Lead Generation, Sale & Order Fulfillment, Appointment Setting, Promoting New Services, Opinion Surveys
TERMS
We can provided you with FREE TOLL FREE SUPPORT
Remote Barging Video & Voice for Clients.
Dedicated Team
Payment Negotiable
LOCATION
United States - NAPERVILLE, IL
EMPLOYEES
500-999
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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