UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Provide Infrastructure Information

(a) INTERNET CONNECTIVITY DSL / E1


(b) EMERGENCY POWER AVAILABLE?: Yes


(c) DIALER DETAIL:

Broadband Phones /Predictive Dialer



(d) SERVER: P4 2.5 GHZ WITH WINDOWS XP PLATFORM

(e) TOTAL NUMBER OF SEATS IN THE CALL CENTER:

30


(f) NUMBER OF SEATS WITH INTERNET CONNECTION: 15


(b) WHAT IS THE TEAM HIERARCHY?

QUALITY MANAGER
SUPERVISOR
CUSTOMER REPRESENTATIVE






(d) WHAT IS our RAMP UP CAPABILITY?

50-70


(e) LEVEL OF COMPUTER LITERACY FOR AV. CALLER:

INTERMEDIATE

SKILLS
(a) YEARS OF OUTBOUND B2C CALLING EXPERIENCE:

1 YEAR



(b) HOW MANY YEARS OF CALLING U.S. CUSTOMERS?

1 YEAR


(c) HOW MUCH B2C CALLING EXPERIENCE?

1 YEAR



(d) HOW MANY YEARS OF B2C CALLING U.S. CUSTOMERS?

1 YEAR


(e) HOW MUCH B2C CALL-HANDLING EXPERIENCE?

1 YEAR

TERMS
Providing Pricing Information

(a) WHAT IS OUR HOURLY RATE?

$ 9 - $ 13, depends on campaign’s payout


(b) WHAT IS OUR VOLUME DISCOUNTS?

Depends on campaign’s payout


(c) WHAT IS YOUR PAYMENT TERMS?

Secure Weekly Payment




(d) WHAT IS OUR PRICING STRUCTURES OUTBOUND?

$ 9 - $ 13/hour



(e) WHAT IS OUR PRICING STRUCTURES INBOUND?
Rates may vary, as per volumes of In-Coming Calls per agent
(Approx. $5 - $9).


(f) ACCEPT PAYMENT ON SUCCESS-BASED PAYMENT?

Depends of campaign’s payout and numbers of seat

LOCATION United States - elgin, elgin illinos EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.