BUYERS
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UKRAINE OUTSOURCING COMPANY
Miratech
Professional IT service management company
DESCRIPTION
Miratech is IT Service Management Company which provides high quality services to its customers in a number of countries from Eastern Europe to North America including Fortune 1000 firms. Miratech employs more than 300 professionals with comprehensive experience in different informational technologies.
Founded in the late 1980s, Miratech offers an extensive set of services:
Applications design and implementation
Installation and tuning of software
Software engineering services
Setting up and maintaining managed offshore facilities, Offshore Development Centers (ODC)
Managed IT services including systems administration, network management and technical support
Contact center software support
Consultations on Genesys contact centres
Integration of Genesys contact centres with other software complexes (CRM, SFA, ERP, etc.)
Unlike many other providers, Miratech entirely concentrates on service delivery. We do not develop any software products and do not manufacture hardware; we do not do anything that can potentially diminish our focus on service delivery. We optimize our organization to ensure the best quality of service.
SKILLS
Applications design and implementation
Installation and tuning of software
Software engineering services
Setting up and maintaining managed offshore facilities, Offshore Development Centers (ODC)
Managed IT services including systems administration, network management and technical support
Contact center software support
Consultations on Genesys contact centres
Integration of Genesys contact centres with other software complexes (CRM, SFA, ERP, etc.)
LOCATION
Ukraine - Kiev,
EMPLOYEES
100-499
YEARS IN BUSINESS
11+ years
CONTACT INFORMATION
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