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PHILIPPINES OUTSOURCING COMPANY



CTI
CTI CALL CENTER SERVICES

DESCRIPTION
CTI (www.cticrm.com) is a US company based in the Philippines. CTI has been in business for over 5 years, offering our clients the best Call Center Services available. With CTI our expectation is to ensure your customers know that your company is available 24 hours a day. Imagine having your own call center available to you at any give time, listen to calls, and monitor your agents at anytime with important information or issues without actually having a call center at your location, leaving you available to do other things. CTI is an extension of your company, you’re now international!

Outsourcing services available(from your call center to ours):
Outbound: Telemarketing, Lead Generation, Realtor Leads, Sales, Mortgage, and Market Campaign follow up, Appointment Setting, Fund Raising, Research and Survey Collections, Market Research, Credit and Collections, Promoting Websites, Database Update and Cleansing, Events and Seminar Registration, Business to Business.

Customer Service: Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, as well as any support you need.

Inbound: Telephone Interviewing/Employment Screening, First Call Resolution, Help Desk, and Conference & Seminar Registration, E-Chat, Inbound Market Research, Catalog Order Processing, Internet Order Processing.
CTI handles Hourly Rate Campaigns.

Also, you can visit our website at www.cticrm.com.


Regards,


Jeffrey Benskin
VP of Marketing
Business: Jeffrey@cticrm.com
Personal: Offshorecallcenter99@yahoo.com.ph
CA Teleservices, Inc., JOCFER Bldg,
1-877-999-9CTI ext. 5150
cell: +639209451540

SKILLS
Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, Telemarketing, Telephone Interviewing/Employment Screening, Business 2 Business, Conference and Seminar/Event registration.

TERMS
Our services: Hourly rate of $10.00-$15.00 per hour, per agent. Outbound minimum: 5 agents to start campaign. Inbound minimum: 4 agents to start campaign. l month Security deposit which goes into an escrow account.

LOCATION
Philippines - Diliman,, Quezon City

EMPLOYEES
100-499

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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