PHILIPPINES OUTSOURCING COMPANY

DESCRIPTION
We are an outsourcing firm for finance and customer service. VisionQwest has a full outsourcing center in the Philippines. With a quality english speaking staff, we are able to service companies with lower costs in providing their clients with customer service. Our corporate office is in Glendale, California where we over see all of our outsourcing operations from the call center, accounting and healthcare services.

We have call center agents available at the moment to take on new projects with 100 seat call center. The computer and internet technology is in place and ready to set you up quickly. This is very cost effective for your company. The call center is a customer service center in a box, ready to open, ready to go and ready to serve your customer care needs. Our call center agents have been trained in mortgage lead generation, entertainment product placement, Voice Over IP sales and order entry. They all have a solid background and can adapt very quickly to new projects.

SKILLS
VisionQwest is an international call center service provider. We focus on our customer clients service needs, allowing them to focus on their core business. We are competitively priced, we eliminate down time and clients pay for what they get. We provide inbound and outbound call support for the entertainment industry product placement, mortgage and insurance, telephone services, collections, lead generation and many more. Inbound product selling. Through efficient and scaleable services we increase our clients customer satisfaction scores, which increase our clients customer service levels, while decreasing their operational cost. Combined with years of call center experience and unique systems, training and development programs, we create and develop systems that allow us to utilize unique ways to track inbound calls and report quality assurance scores. Training programs that are designed specifically to fit our clients needs, we are constantly reviewing and updating soft skills and training programs, as well as product and process knowledge, which keep us in the forefront of customer service. Employee development programs such as the Certified Customer Service Specialist (CCSS) program are implemented to ensure that our customer service representatives are the best.

VisionQwest takes accountability and responsibility for our delivered services and performance programs. With VisionQwest, our clients can expect to see substantial increases in their customer satisfaction scores. By being a full service call center, we offer a variety of service options to suit all of our clients needs.

TERMS
Prices, payment terms and business terms are negotiable depending on account or project type.

LOCATION Philippines - Makati, EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.