PHILIPPINES OUTSOURCING COMPANY
Aceed Call Centers Services
We Deploy 150+ Home Based and Center Contact Agents a Month!
DESCRIPTION
Aceed Call Center Services pioneered the home-based call center agents since 2003. ACEED is supported by its internal training institute that provides high-tech, hands-on call center agents' training in outbound and inbound campaigns. The average experiences of the agents are 3-5 years.
We have trained and experiences home-based agents located in Manila, Quezon City, Bulacan, Cavite, Baguio, Bacolod, Cebu and more.
All agents are college graduates with high degree of English communication skills and information technology literacy.
Before deployment to any campaign, agents undergo two-months inbound and outbound training programs conducted by certified trainors in the call center industry.
Our clients are happy and well satisfied.
SKILLS
INBOUND CALLS such as, travel and tour reservation, welcome calls, help desk, technical support, complaint handling, directory assistance, information query, customer care, service assistance, technical assistance, etc.
OUTBOUND CALLS such as Winback program, order taking and confirmation, loyalty program, telecollection, etc.
TELEMARKETING such as sales dispatch, sales verification, cross-selling, up-selling, etc.
TERMS
Price for inbound calls = US $10+ per hour.
Price for outbound calls = US $20+ per hour.
Price for telemarketing = Send us the offer.
LOCATION
Philippines - Manila,
EMPLOYEES
500-999
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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