PHILIPPINES OUTSOURCING COMPANY

DESCRIPTION
ShareaWeb is a American-run Business Process Outsourcing (BPO) service provider located in Cebu City, Philippines. ShareaWeb's synergetic outsourcing management model provides the assurance of superior-value backoffice services to our clients. CRM for SME's ShareaWeb provides full customer care solutions with multiple touch points (VoIP, EMail and Chat) for less than $6/hour/seat!

We win the trust of our clients by providing them superior quality, cost-effective BPO & Call Center services. ShareaWeb partners with our clients to provide specialized services that positively reduce bottom line spending and increase sales.

SKILLS
ShareaWeb currently provides BPO services for following:
Accounting - A/P & A/R, Accounting - Audits, Application Processing, Architectural Services,
Claims Processing, Collections, Content Management, Financial Analysis, Health Care, Help Desk-General, Help Desk-Technical, Human Resource, Information Technology, Invoicing, Medical Transcription, Mortgage Processing, Order Processing, Payroll Processing, Product Registration, Software-Related, Tax-Corporate & Personal,Telemarketing, Transaction Processing, Translation, Voice Inbound/Call Center, Voice Outbound/Call Center, Warranty Registration, Web-Related, Word Processing

E-Mail Response / CRM Services
ShareaWeb® currently full-fledged web and VoIP capabilities from all agent desktops. We offer clients extensive web technology that allows customers’ interaction with call centers through both email and web sites. We utilize various software technologies for email response and text chat.

Outbound
In conjunction with your inbound program, ShareaWeb® can assist with your outbound teleservices needs as well. We have extensive experience with a variety of outbound call types in the areas of business-to-business and business-to-consumer marketing. Our outbound experience, combined with our advanced technical solutions and our commitment to quality, has helped us achieve exceptional results for our clients.

IVR
ShareaWeb® has experience with several types of IVR applications to support our live-operator inbound call center services. We support over 15 types of applications, including name capture, forced pre-call messages, information delivery, menu routing, warm transfers, and others. We handle several hundred IR calls in a day.

TERMS
Contact us for a free quotation valid for 30 days.

Minimum contract length: 1.5 months.
Minimum of 5-seat services, maximum 50-seat for CRM.

LOCATION Philippines - Cebu, EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.