PHILIPPINES OUTSOURCING COMPANY

DESCRIPTION
We at BinarySolutions integrate a simple formula for our clients– superior human capital, advanced technology and first-class service delivery. We design our solutions to ensure lasting relationships with clients and their customers. We know your business and we provide solutions beyond the usual.

BinarySolutions focuses on providing customized solutions and takes Business Process Outsourcing (BPO) to greater heights. We at BinarySolutions offer a balanced approach in delivering better performance and cost savings. We support our customers with cost effective solutions and technologies that are easy to implement.

Our Technology relies on:
- Internet Protocol (IP) technology that provides integrated voice and data services; complemented by Frame Relay and Asynchronous Transfer Mode (ATM) networks
- Remote network management capability to ensure operational efficiency
Fault tolerant gatekeeper configuration using mutual and N+1 redundancy of geographically dispersed servers
- Connection to variety of Partners providing Terminations, Local Access and Toll Free service to ensure redundancy
Internet gateway services, PC-to-phone, PC-to-PC and Internet telephony gateway services.
- Multiple dedicated Initial Program Loads (IPL) providing Network resiliency backed-up by bandwidth on demand network Facility.
- Access to the Philippine Public Switched Telephone Network (PSTN), for backup purposes, through strong partnership with local and international carriers.

SKILLS
Services We Provide
•Traditional and customized call center services
•Multi-channel access such as e-mail, Web chat, Voice-over IP, Web collaboration;
•Integrated knowledge management and contact management tools;
•Personalization of every customer interaction;
•Genuine customer knowledge through superior business analytics and market intelligence;
•Front line employees who can deliver quality results.

At BinarySolutions, we personalize every customer interaction.
Some common applications that we provide are:
- Customer Service
- Technical Support – Level 1 and Level 2
- Order Processing
- Product Inquiry
- Pre and Post Sales Support

We provide Software Development Services for School Management Systems, Clinic Management, Legal AID, Real Estate Management System, Loan Information System and other business-specific software needs.

We offer integrated knowledge management and contact management tools. Our pool of highly-competent talents are experienced in Information Technology consultancy and training in the fields of Networking and Systems Development.

BinarySolutions also provides Back Office Processing including but not limited to Data Conversion, Message Relay, Business Transcription, Data Entry and Abstracting and Indexing.

Data Entry:

We offer high quality, cost-effective data entry services ideally suited to high volume data entry applications such as mailing list compilation, key from images, data extraction from web, file conversion etc.

We can accurately input any type of data you have, saving your time and money. Don't tie down your office staff with mindless data entry requirements. Use their time to your best advantage by letting us complete your data entry needs. If you have a one-time need or an ongoing requirement, we have a solution to fit your needs. Our work is timely, accurate and cost-effective.

Data Capture
Data Capture division offers high quality, effective services ideally suited to hi

TERMS
Our prices are flexible - depending on the size of the account or campaign or project.

LOCATION Philippines - Quezon City, Manila EMPLOYEES 50-99 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.