PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
Our vision at CampX is simple but none the less effective. Today information technology, in European and US market places large enterprises are keen to reduce production and operation cost in order to achieve their revenue base target and profitability of their companies. Keeping in mind that competitors of those enterprises are in a race to win the same business. In our vision moving the production and back office operations to low cost yet effective countries like Pakistan will decrease the production and back office cost significantly, and by doing so one can achieve a more competitive edge against their competitors. We at CampX provide simple yet effective ways for these companies to outsource their back office operations and call center operation to low-cost partners.

Quality has always been extremely important for CampX. Our relentless emphasis on quality has allowed us to carve out a name in the international arena. In order to guarantee consistently high quality and good services, CampX has a well-defined internal quality management system. Our Quality Management System (QMS) is simple yet highly effective, truly customer oriented and process based.
The ambiance of the call center rivals any around the world with state of the art décor as well as equipment. The little touches that make a call center more habitable for agents reap significant benefits in agent morale, productivity and turnover. Because every customer matters, we strive for a firm relationship on every call. We firmly believe that quality is never an accident. It is always a result of carefully planned but creative effort. Our systems are evaluated and continuously streamlined by our experienced team of advisers.

In our call center, you will feel the energy as soon as you walk in the door. It will take many forms, like pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the extra effort. Our Call Center “clicks.”
Everybody knows what the mission is; everybody is pulling in the same direction.

SKILLS
BENEFITS OF CAMPX
• Live Call Handling - no messaging
• 24 hour cover - 365 days per year
• Solutions to simple and complex situations
• Dedicated Call Center in Pakistan
• Human Resource Monitoring
• Fully computerized call handling system using the most up-to-date technology
• Professional, experienced, fully trained customer service receptionists
• Services tailored to meet clients requirements
• Wide client base
• Value for money service
• Personal attention from a dedicated Customer Service support team

TERMS
COST
The relatively low cost of manpower makes Pakistan a very attractive base for sourcing cross-border IT-enabled services. a low cost, high quality resource for all your customer service, market research, help desk and telemarketing needs. Many telemarketing companies and call centers don't offer service diversity such as lead generation, order taking, appointment setting and counseling we believe in a "depot" approach to customer services, offering our clients a "one stop shop" to improve customer contact management.

LOCATION Pakistan - Karachi, Sind EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.