BUYERS
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PAKISTAN OUTSOURCING COMPANY
CallOps
BPO
DESCRIPTION
CallOps was established in 2003, and has grown its services in line with radical advancements in technology.
CallOps is an innovative company with a strong focus on business performance effectiveness. This enables us to consistently deliver more for less to our customers. CallOps is committed to outperform our customer's best operations, thereby creating the most efficient customer centric enterprise for our customers.
Our range of solutions helps clients to eliminate operational risks and aims to provide outstanding service delivery at a single point of contact. CallOps helps clients manage their inbound and outbound services operations to attain excellence in customer service and most importantly, build profitable relationship with their customers. We have the expertise to implement systems and manage customer interactions reliably and cost effectively. In the competitive world, customers are constantly demanding lower prices and round-the-clock service.
SKILLS
We believe in liaising with our clients on a regular basis so that we can fully understand the clients products and needs so that we are able to deliver a first rate service.
Telemarketing lead management
Lead generation / qualification of telemarketing lead lists
Decision maker contacts
Appointment scheduling
Debt collection services
Database selling
Market intelligence services
Product promotion
Research surveys and polling
Customer satisfaction
Telephone and web based business development
Up sell/cross sell campaigns
Direct mail follow-up
LOCATION
Pakistan - ,
EMPLOYEES
20-49
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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