BUYERS
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PAKISTAN OUTSOURCING COMPANY
Teltech BPO
WHOLESOME BPO COMPANY
DESCRIPTION
TelTech being a 100% BPO Company is one of the major players providing customer care services and Back- office services for our clients in Domestic and International market. Our services include Customer care, Technical support, Telemarketing and other such services with advanced support.
We at TelTech ensures our clients with world class processes based on gaining grounds like Factor cost advantage, Superior Competency and Economy of scale. Harnessing the best young talent in the field we manage our workforce on defined and measurable performance criteria, thus providing the best in the industry to our clients
TelTech head office is located at 807 park bluff circle, Elgin, Illinois USA. With our branch offices in Pakistan. We have provided quality telecommunication services to large and small businesses. We have live CSR's (Customer Service Representatives) on duty 24/7hr /365 days a year. Our representatives are responsive and professional in communicating with customers.
To be successful in today's competitive world you need to have the right combination of highly trained individuals, and the best equipment for them to use. At TelTech we have both. Our skilled staff works closely with you, ensuring that we take advantage of all the technology at our disposal. We will provide you the most powerful communications system available.
SKILLS
Inbound
As communication technology continues to evolve there is one fact that will never change. People will always need to speak to people. Companies now recognize that outsourcing their inbound call handling can be easier than having an in-house inbound call centre whilst also offering greater flexibility and cost savings.
Here at TelTech inbound call centre we can offer you measurable customer contact 24 hours daily and ensure all enquiries are serviced by trained intelligent teleservice specialists. This frees you to concentrate on your core business.
Outbound
Our Outbound call centre services include
Direct Sales
Sales Lead Follow Up
Lead Generation
Appointment Setting
Information Gathering
List Cleaning, Conditioning & Mining
Event Building
Market Research
Seminar & Conference Booking
E-commerce
Welcome Calls
Telemarketing
Companies are spending more of their budget on telemarketing than any other form of Direct Marketing. Why? Because telemarketing works harder. It now accounts for more than a quarter of total spending, continuing to outstrip Direct Mail for the third year running.
Consumer research confirms that despite the increase in electronic interactions, there continues to be a significant role for the more personal contact medium: - The Telephone. It is clear how telephone response options have become, and remain, ubiquitous.
TERMS
For 24 Hours
Customer Representative /Hour 8$
For 12 Hours
Customer Representative/Hour 10$
Outbound/Telemarketing
The rates for outbound/telemarketing are to provide maximum profits to our clients keeping in mind their marketing tactics.
For 24 Hours
Outbound Representative/Hour 10$
For 12 Hours
Outbound Representative/Hour 10$
LOCATION
Pakistan - Lahore, Punjab
EMPLOYEES
20-49
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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