INDIA OUTSOURCING COMPANY

DESCRIPTION
V2Biz stands for adding “Value to Your Business” by strategic outsourcing enabled through people, processes and technology. V2Biz offers an integrated approach for successful outsourcing of the processes. V2Biz focuses on services from data entry, customer care, finance/accounting, sales and marketing, back office transaction processing, analytics and knowledge processes outsourcing to industry centric solutions. V2Biz continuously tracks and enhances the industry specific frameworks to provide increasing value to our customers.

V2Biz advantage is summarized as our core pillars as people, process and technology. These are supported by knowledge, execution excellence, quality and infrastructure.

V2Biz provides a comprehensive range of services to cater to customers outsourcing needs. The service offerings run across the domains and are supported by service channels as voice, web chat and email.

Sales and Marketing
Back Office Processing
Customer Care / Support
Business Research and Analytics

The five phase approach takes the transition / project execution relationship through valuate, acquire knowledge, launch, upkeep, enhance to deliver consistent value by reducing cost and/or increasing the benefits.

Valuate: Understanding clients business is of utmost importance to successful outsourcing.
Feasibility analysis helps to identify and evaluate the value processes for outsourcing so that customer can get competitive benefit.

Acquire Knowledge: Knowledge acquisition planning involves a detailed plan for understanding and documenting the knowledge of the outsourced processes.

Launch:

Hard Setup: Making available the infrastructure and applications.

Soft Setup: This is a critical process where the right personal have to be assigned to the processes. They will be trained on the processes and the specified applications, tools and techniques.

Pilot: Pilot implemented and testing to certify the success of the pilot.

Upkeep: This is a phase where the defined processes are stabilized, the accepted SLA 's are tracked and reporting to the steering committee regarding the agreed parameters is made available periodically.

SKILLS
Every industry has its own specifics process needs. Our management is exposed to varies industry needs and thus get the industry focus to the table. We have specific industry offerings which benefits from the services and service channels addressing industry specific needs.

The business in which V2Biz has a forte are:

e-Retailing / eBusiness
Tele Shopping
HR and Recruitment Administration
Travel

TERMS
For prices and payment terms depends on process type and can be discussed.

LOCATION India - Mumbai, Maharashtra EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.